Your Firestick is an amazing device. It’s a TV, streaming box, and gaming console all in one. You can even use it to control your home security system!
It sounds like the perfect gadget for any geek who wants their entertainment to be on-demand.
Unfortunately, like all devices, sometimes the Firestick will crash. When it does, you’re left in a state of panic and confusion (and maybe even rage).
Well, we’ve got good news: we understand your pain. There are several reasons for these crashes that can be fixed easily.
Crashing problems vary from old-fashioned system errors to glitches with apps such as YouTube and Netflix. We’ll go over some causes for this issue and how to fix them below.
Using The Wrong Cable
A common cause of a Firestick crash is using the wrong cable. It’s best to use an HDMI cable with a high enough bandwidth for 4K streaming to avoid the Firestick crashing unexpectedly.
If you don’t have one, there are many cables on sale at your local electronics store or on Amazon.
An insufficient number of HDMI inputs might also be the culprit. Perhaps your new TV doesn’t have enough ports for all your gaming systems, streaming devices, and other electronics.
You can always buy an HDMI switch that allows more devices to connect to your TV. For some TVs, you might even need more than one switch.
But beware: not all switches are created equal! Cheap switches will give you no benefits over just plugging in your devices directly.
If your Firestick crashes when you’re using a particular app, the problem might be with that app and not your device.
There are many apps available on Amazon and Google Play that come from different developers and have varying features. Some of these apps work well together, while others don’t play nice at all.
You can check which apps work best by reading other users’ reviews on Amazon, Google Play, or both stores.
If you’re experiencing a Firestick crash when using a particular streaming service, it may be due to that app. If the problem goes away when you close the app and open it again, then it’s definitely an issue with that app.
We recommend closing all apps you aren’t currently using and trying one at a time until you find which one crashes your system.
You can also check if there is any buffering by going to the Video section in Kodi or looking under settings in most other apps.
You should ensure that this is not the case before continuing onto testing other possible causes for your crash issues.
No Updates Available
It could be the case that you simply need to update your Firestick and apps. Make sure you’ve got the latest version of software installed on your device and on all other components like Kodi, Netflix, or any other streaming devices.
To do this, turn off your system completely and unplug it from its power source. Wait a couple of minutes before plugging it back in and restarting it up again.
You can also restart your Firestick by cutting off its power supply for a few seconds and then turning it back on again.
You can always double-check with manufacturers which update the support of their own products by checking their website or looking them up online.
We recommend doing this very often, so you don’t miss out on any interesting new features or bug fixes.
Poor Wi-Fi Strength and Speed
If you’re having a Firestick crash issue while streaming through a wireless connection, we recommend checking your Wi-Fi strength and speed first.
Make sure your router is plugged in and not more than 20 feet away from where you use your Firestick.
If it’s plugged into the same outlet as other electrical devices like lamps and hairdryers, try moving it to another nearby one, since these can negatively affect its range.
You should also make sure the antenna isn’t bent or broken since this can cause connectivity problems.
You can test whether or not this is the case by using an ethernet cable instead of a wireless one and seeing if the problem persists.
If it does, you should try upgrading to a Wi-Fi extender or repeater kit that’s capable of handling higher speeds. You can easily find these online at retailers like Amazon or eBay.
Using The Device for Too Long
Of course, it’s possible the cause of the system crashing is due to how long you use it! Your system has a memory just like any other piece of technology: if you do something like Skype call after Skype call, your system might give out and crash.
It’s best to make sure you allocate time for it to rest and cool down while plugged in before using it again.
Take some time off while the Firestick is plugged in and then try streaming again. If that doesn’t work, use a different HDMI cable or switch ports around with your devices to ensure there is no issue with any of these components either.
Damaged Micro USB Cable
If you’ve used the device regularly, and it still crashes, the problem might be with the yourmicro-USB cable. It can get bent out of shape after some time and lead to devices not connecting correctly or at all.
As we mentioned above, cables don’t work on their own: they need to fit snugly into ports. If there is any misalignment in a port or device connection point, your Firestick will crash when you try booting up for use!
In all these cases, you can use a different cable to test if this fixes the issue immediately. If the crashing stops even when using another cable, then it’s high time you got a new one.
Inadequate Power Supply
It can also be the case that there is not enough power supply. You may need to purchase a surge protector or power strip that has multiple outlets for use with Firestick. You can easily find these online or at your local electronics store.
If the problem still persists, you may need to purchase a power supply that provides more voltage for your Firestick.
Lastly, if none of our above suggestions work for you, there may be a hardware problem. This isn’t common, so it shouldn’t worry you too much. You can always contact Amazon support to see if they offer any assistance.
If the worst has happened and your device never turns on again after crashing, that’s okay! You can just purchase another one or ask Amazon to send you a new Firestick replacement.
When your Firestick crashes, the issue is usually with an app or cable connection – not your device itself.
To fix this quickly and easily, make sure to use proper cables and test to see which apps are incompatible with others before streaming again!
If the problem persists, try using different cables or a new power supply. If none of this works, contact Amazon support for further assistance.